Listening 2.0 - Listening Filters

Now more than ever we need to be attentive to the people we work with and those we serve and who serve us. The problem comes when we believe we're listening to someone, but are actually listening through layers of opinions, judgements and assessments in our heads filtering the message.

When we notice our filters it’s possible to put them to one side and listen to what's really being said. Here's how!

This series is "When leaders listen we change our world" and Listening 2.0 is about what stops us from listening.