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Attracting and Retaining Great People

We have found that the most important driver for retaining great management and staff is the level of engagement with their work and the company*. Employee engagement is determined by the:

  • Credibility of the organisational values - do they walk the talk?
  • Level of trust in leadership's integrity
  • Perceived fairness of the performance management, reward and promotion system
  • Relationship and trust in their supervisor
  • Friendships at work

Engaged staff will engage with customers, suppliers and each other, resulting in significantly higher performance. Disengaged people will not.

Our interview process and on-line survey tool can point out with precision the areas where your staff are enaged and where they are not. Using the results, we can make recommendations for the leadership team to take specific actions to enhance strengths and deal effectively with weaknesses.

Recruitment of great people naturally follows on from taking the right steps to effectively engage existing staff and management.

*We are aware of considerable research that bears out this observation, especially that done by Gallup and David Maister.